Faq

What is Art.in all about?

Art.in is a platform wherein we provide artists from all walks of life to showcase their talent and provide them an opportunity to display their works in the most economical manner and provide them with a career option in art itself. It is leading online gallery for the sale of original art, as well as open-edition reproductions or prints by contemporary artists. At Art.in, we believe that there are thousands of talented artists in various nooks and corners of the world. It is our goal to find such talented artists and showcase their art in front of the world.


How does this work?

Art.in is a very easy-to-use platform. If you are an artist, you can sign up on Art.in (signing up is free). You will be given a dedicated gallery, and you can upload images of your artwork to your gallery. Once your images are successfully uploaded and approved, the whole world will be able to view your artwork! People can buy your artwork from the website too.


How much do I have to pay to get my own dedicated gallery

You don't have to pay anything to get your own gallery. It's absolutely free, and we do not charge you for your gallery! Sign-Up Now.


What do I need to start showing my art in my gallery?

All you need is an internet connection and images of your artwork.


There are so many physical galleries. Why should I join Art.in?

While physical galleries have a charm of their own, they have their limitations too. For one, by virtue of having a physical presence, they are not always easily accessible – neither by artists, nor by customers. For instance, there may not be any physical art gallery in your town, or in the town where your customers are. Secondly, since the space in the physical galleries are limited, and since the number of talented artists is very high, physical galleries tend to be overbooked, and in certain cases, expensive. At Art.in, you have virtually an unlimited amount of space to showcase your art. Also, the Art.in gallery is open 24 hours a day, 7 days a week, and 365 days a year. So, anyone, even art-lovers from international locations can view, appreciate and purchase your art at any time. To summarize, Art.in is FREE, always ACCESSIBLE and AVAILABLE for everyone. Our motto is: “Art is for everyone”. In addition to the above benefits, your customers have an option of getting their purchases framed on Art.in, right from the comfort of their homes. No wonder then, that Art.in is a popular one-stop shop for both artists and art-lovers.


I'm interested in joining Art.in. Where can I send my original artwork?

You don't need to send your original work to us. Please upload a high-resolution image of your artwork to your gallery. That's all. Once your art work is sold, you have to ship the original work directly to the purchaser. This reduces the handling cost of the art work and also saves it from being damaged in transit.


If I don't send my original artwork to you, how will you sell it?

We accept Original Art Enquiries from our customers, on the basis of the image you upload. When the sale happens, we collect the money from the customer and hold it in our account. You will be responsible for shipping the original artwork to the customer. Once the customer has received the artwork and is satisfied with it, we transfer the money to your account after deducting our commissions.


Do you sell originals or prints?

We sell both originals as well prints. What you want to sell is entirely up to you. If you want to sell only originals, you can do so. If you want to sell both prints and originals, you can do so. If your original artwork has already been sold, and you want to sell prints of the artwork, you can do so too.


What about prints? Will I have to print my art and send it to the customer?

If a print of your artwork is sold, Art.in will take care of printing, framing, packaging and shipping of the artwork to the customer. You don't have to do anything at all!


What are your commissions?

Currently, Art.in charges a commission of 18% on the sale of original artwork. In case of promotions, special events and auctions, the commission is mutually decided and fixed with the artist. If a print of your artwork is sold, Art.in pays you a royalty of 19% of the print price of the artwork. The rest of the amount funds Art.in's printing, framing, packaging, shipping and marketing expenses.


How do I know how many of my artwork is getting sold?

Art.in maintains an extremely transparent record of which of your artwork has been sold, whether these sales have been print sales or original sales, what their values were, and what has been your earnings from the sales. You can access this report anytime from your Artist Dashboard.


How is the royalty calculated?

The royalty is calculated at 19% on the print price of the artwork. Please note that while calculating artist royalty we deduct any discounts and the value of returned items. If your artwork has been returned by a customer, then the customer can either ask for a replacement, or a refund. In case of a refund, you would not earn any royalty, because there has been no sale. In case of a replacement (by the same artwork), you will still earn your royalty.


If I put up my artwork on your website, can I put it up anywhere else?

Yes, you can. Always remember – we are here so that YOU can be successful. You are free to host your work in any other website and sell from those platforms as well. We have only one request of you – if you have been able to sell an original artwork from any other website, please inform us immediately so that we can take it off Art.in. This is very important because if you don't inform us, we assume that the artwork is still available for sale and might get sold again causing problems for you as well as us. You also need to inform us in such a case, if we can continue to sell print reproductions of your art or not.


Don't I need to market my artwork by advertising it?

At Art.in, we believe that an artist's singular passion is to create art. With all due respect, we request you to forget everything about marketing, advertising and selling and concentrate on creating your art. Your talent is very special, and you should leave all these 'boring' jobs to us – we will be happy to take care of everything, and ensure that your artwork gets the right visibility, and that your customers are happy.


Are my images safe on your website?

Art.in has been founded on the principles of helping artists. We respect your intellectual property rights. The high-resolution images that you upload are never actually displayed on the website. We create low-resolution images from your artwork, and display them. All large images on our 'zoom' feature are watermarked. Your images are absolutely safe with us, and they are accessed by us only when a customer orders a print of your artwork. Art.in is a next-generation online art gallery and the Art.in brand is growing in popularity in art circuits every day. We will never use, sell or modify your artwork without your permission. Please go through our Artist Agreement for more details.


Artist Account


Who can join Art.in?

Any person who is above the age of 18 years can join Art.in.


Can I set up an account with my friend?

No, your gallery needs to have artworks which have been created by you and you alone. Your friend can open a separate account and create his or her own gallery. Signing up for an account is free.


Can I set up more than one account?

No, one artist is allowed to set up only one account. Currently, we do not have upper limit to the number of artworks you can exhibit from your gallery.


I have purchased a number of artworks from an artist. Can I sell them on Art.in?

Yes you can provided you register yourself as the owner of the artwork and not the creator thereof. You must possess sufficient documentation to show that you own the original art work and by whom the art work has been created. If found acceptable, the art works will be uploaded on the website.


What kind of art is accepted?

You can exhibit paintings, sketches, drawings, photographs and digital art. Murals and tapestries etc. are currently not accepted.


Why are you asking for my bank account details?

When you earn royalty or sell an original artwork, we will transfer the money to your bank account. Hence, we need these details.


I am an artist, but I don't reside in India. Can I join Art.in?

We will be delighted to have you on board. If you have a bank account in India, you are all set. If you don't have a bank account in India, please contact us and we will set you up with a online payment account. Please note that in case your original artwork is purchased on Art.in, you will be responsible for shipping your original work to your customer and the income paid into your account will be subject to tax deductions as applicable in India.


Do I really have to fill in all the details in my Profile?

Your profile contains very important detail about you. It is absolutely necessary for you to maintain a complete profile. Profiles that are incomplete are highly unlikely to feature in search results. Profile completeness is one of the factors of getting prominence on the Art.in website. Also, please keep your profile information up-to-date, and make changes whenever any of the details change. This helps us in knowing which artists are genuine also.


How can I change the details on the My Profile page?

You can go to the My Profile page by signing in and clicking on 'My Account' on the top right corner of any of the pages (next to your name). From here, you can click on 'Edit' and make changes to any of the details. Please remember to Save after you have made the changes.


Do I have to upload my photograph?

We really want the entire world to know who you are, and to show everyone the face of the artist who created such beautiful pieces of art. It will be really good if you can upload your photograph.


Managing your Art


How do I upload my artworks?

You can upload your artworks by signing into your account and then clicking on the 'Upload your Art' button in your Artist Dashboard.


Is there a minimum number of artwork required?

As long as you have one artwork in your gallery, you are all set. But please note that your customers usually look at your entire body of work before making a purchase decision. If you have a solid body of work, with a good number of artworks, your chances of a sale are higher.


Are there any restrictions on the image that I will upload?

The image of your artwork can either be the original artwork itself (as in the case of photography or digital art) or a digital image of your artwork. The image should be either in JPEG or TIFF formats. The minimum resolution of the image should be 200dpi, with both sides (width & height) larger than 1000 pixels. The maximum file size of the image should be 20MB. The image should be free of any marks, reflections or blemishes. Please remember that it is the image you upload that will be printed if someone buys a print of your artwork. Therefore, your image should be as close to the original as possible. Art.in will reject images which are not of good quality, or which have frames, watermarks, timestamps and other items/people visible in them. Art.in will apply its own watermark to your images.


Which resolution is right for me?

The higher the image resolution, the better the quality of the print and the larger the size of the print. Please try and upload images with the maximum possible resolution. Larger size prints fetch better prices and therefore better royalties. Also please note larger size prints are possible only with the best resolutions.


Can you photoshop my image and make it look better?

We will not alter/modify your image and it will be printed as you have uploaded it. Therefore, please ensure that your image does not have overexposure, excessive light, reflections, red-eyes, blemishes and marks, because we will NOT correct these for you. Similarly, if your image has a frame, or an unwanted border, or timestamps, etc. we will NOT edit these out for you. Your image needs to be as close to the original as is possible. We only sell the art work provided by you and we do not make any changes to it. Hence we recommend, that you should also not use photoshop to make your image look better as the person who sees the image wants the same experience when he buys the original art work or the prints of it.


What else should I remember while uploading an image?

It is very important for you to fill ALL the details of your artwork in the Upload page. Please do not leave any of the fields blank. Images without required details will not be uploaded. Images with incorrect details are liable to be rejected by our curators. For instance, if we feel that your image clearly has a portrait orientation, and you have mentioned a landscape orientation, we will reject the image. Similarly, if you enter irrelevant tags or an abnormally high/low price or dimension, we will reject the image.


I have uploaded an image as per your guidelines. Why can't I see it on my gallery?

We check and curate all uploaded images, in order to ensure that the uploaded images conform to our content guidelines and are generally of a presentable quality. Images are usually approved/rejected within 6-7 business days of the upload. Please wait for 6-7 business days for your image to be visible on the website. If you still can't see your image, in all likelihood it has been rejected. You may write to us, and we'll try to explain to you why your image has been rejected. However, please note that due to the large number of uploads on the website, it may not always be possible for us to reply to you with a reason for rejection. Please be patient, and we will try and get back to you.


What is an Art Title?

An art title is the name you choose to give your artwork. Remember that titles are searchable, so check for any misspellings that might make it more difficult for buyers to find your work. If your title does not include words that a buyer is likely to search for, then be sure to include those words as tags (see below for a description of tags).


What is a tag?

Tags are descriptive words that capture the essence of an individual artwork. They add greater visibility to your artwork by allowing your art to be found more easily and ranked higher in buyer searches. Tags can describe any relevant characteristic of an art piece, such as colours, mood, specific subject or anything you can think of to describe that particular work. The more relevant keywords your artwork contains, the more exposure it will get through searches. For example, an image of a girl playing in a park may have the following tags: Girl, Child, Park, Play, Happy, Fun, Yellow (if the girl's dress is yellow) etc. If the title of that work does not include the words “Girl Playing in a Park” then it would be especially important to include those words as a tag. Always separate your tags with commas. Tags are not case sensitive and can be in either upper or lower case (capital or small) letters.


Why are tags so important?

Tags help customers in searching an artwork. Let us take an example. Suppose you have created a beautiful artwork and uploaded it on Art.in. You have named this artwork 'Courage' and it shows a mother holding a child in her arms and walking through a storm. Now, imagine that you are a customer. How would you find this beautiful work among the thousands of artworks on Art.in? It's very easy for it to get lost. It is here that tags come to your help. If you insert proper tags in the appropriate field while uploading your artwork, users can find your artwork when they search for those tags. An example of such tags in this case could be – mother, child, storm, brave, rain, thunder, cloud, walk, love. If the user searches for any of these terms, your artwork will show up in the search results.


What is 'Orientation'?

Orientation is the way your image is supposed to be seen, as compared to its dimensions. Here are the orientations used in Art.in:

  • Square – If the height and width of the image is the same.
  • Portrait – If the height of the image is more than its width.
  • Landscape – If the height of the image is less than its width.
  • Tall – If the height of the image is three times its width, or more.
  • Panoramic - If the width of the image is three times its height, or more

 


I have uploaded an image and it has been approved. How do I edit the details?

You can edit the details of your artwork by going to your art work, and clicking on the 'Edit' button which pops up when you hover your mouse on your image. Be sure to Save, after you have updated your details.


How do I delete an image from my gallery?

Currently, you cannot delete an image from your gallery on your own. If you want to take off an image from Art.in, please write to us, and we will delete it for you.


I entered all the right details for my artwork, but I uploaded the wrong image. What should I do?

Your only option is to upload the image once again all afresh, and enter the details again. After this, please send us a request to delete the incorrect image.


Miscellaneous

What is the difference between 'My Gallery' and 'MyArt'?

'My Gallery' is the place where you can see all the artworks that YOU have created. In 'MyArt', you can see all the photographs that you uploaded through our MyArt service. On Art.in, MyArt is a service through which you can upload any photographs that you have clicked (of your family, or friends, or landscape, monument etc.) and you can get them printed and framed. These are different from the artworks that you have created and want to exhibit and sell. An easy way to understand the difference is this – the images in 'My Gallery' viewed and purchased by your customers, whereas, the images in 'MyArt' are visible only to you, and can be purchased by you alone.


What is 'My sales'?

In the 'My Sales' page of the Artist Dashboard, you can generate a report of all the sales of your artwork within a time-period of your choice. Just choose a 'From' date and a 'To' date, and click on the 'Generate Report' button. The report is pretty self explanatory, but if you have any questions, please feel free to contact us.


How can I tell my friends that my artwork is on Art.in?

You can use the Facebook 'Like' and 'Send' buttons on the individual artwork page to share your artwork with your Facebook friends. The 'Send' button can be used to share your artwork with those friends who are not on Facebook as well. It will send an email to their email id. Alternatively, you can use the hyperlink of the page and share it in an email or on a blog etc. Just copy the link from the address bar of your browser and paste it wherever you want to.


What are the 'Comments' and 'Rating' sections?

If people like your artwork and want to comment on it, they can do so in the Comments section, either through Facebook or through Art.in. Similarly, people can rate your artwork. If your artwork gets 5 stars on an average, it means that a lot of people have really liked your artwork. If you feel that your artwork has not received enough stars or comments, we would encourage you to share the artwork through the social network buttons so that others know about it. From time to time, Art.in will also post your artwork on Art.in's social networking pages to raise awareness about your artwork.


I really want to spread awareness about Art.in and about my artwork. How can I help?

Thank you for offering to help. It means a lot to us. The two best ways to spread the word around about Art.in and your artworks, are to recommend Art.in and your artwork pages to others. You can either do this by sending them the links to your Art.in pages by email/text/chat, or you can talk about in your blog/tweets/posts etc. You can also like/follow our pages on social media sites like Facebook. This not only increases awareness about Art.in, it also increases awareness about your artworks.(also include whatsapp)


I need some help, or I am confused. How can I contact you?

Our primary objective is to help YOU – our artists. We are always at your service. Please feel to contact us with any questions you have. You can visit our Contact Us page to get the details of how to contact us.


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